It's not "horrid", per-say, it's just really, really, REALLY boring and frustrating. That's it, the only word for this is "boring".
There's TWO things to do in this game.
A. PvP: Defend flags or something. Not legitimate action, really boring. You can play a thousand TPS and none of them will require a monthly payment, it's not like this has any advanced gameplay mechanics to make it somehow better.
B. Mine/Craft. Watch a timer tick down. Mining/Crafting use the same UI, it's literally just watching a timer. Boring.
There's no depth, no fun, nothing intuitive; There's just nothing here. The "quests" (see: Objectives) are commissioned by the faction leaders (you will never be one as it requires constant supervision, it's a loving job at this point, not a game), and usually consist of "walk around for 25 minutes" or "mine 100 X".
Not to mention there's no tool tips or in-game tutorial. There's a 30-minute video that comes completely separate. That alone is horse stuff, not to mention it doesn't really cover any ground (this is how you press A). When I played, I got ganked like 3 times because the stupid loving game didn't tell me that doing an objective was ACTUALLY attacking something ("hacking").
Again, it's hardly a game. There's no real accomplishment here. It's more of a job, a really boring job. There's no XP, no leveling up so you can at least get the illusion of accomplishment (I'm aware there's some "faction rank" bar stuff). If there are any hidden mechanics I'm missing like being a governing body or something, I stand by what I say; You shouldn't need to work at a game to make it fun, it should already be fun. I REALIZE IT IS STILL IN BETA, but right now (and probably in 2 years), it's extremely bland.