Spectrum gave me a really bad first impresion because they installed a really forgeted up router for me, and I thought it was supposed to be normal or something, but it wasn't
basically the insides were unconnected to anything. you could shake it and it would sound like a maraca.
yesterday I found out that wasn't supposed to be how it was, and I called up my ISP and they sent another guy over, and he knew it was a really bad one. he told me to just toss it and it was unsaveable. my internet condition greatly improved.
I know it wasn't me, as i've kept it in the same condition, rarely touched it, never hit it.
XFinity doesn't exist in my state. it's only spectrum