Looks like I probably won't be playing anymore.
A couple of months ago, I had an issue with my account. It suddenly crashed, and when I restarted WoW, It wouldn't accept the password I had set. I later called Blizzard asking what might have happened to it. They said the password had been changed (hacker) and with my permission, they closed the account to prevent any damage.
Later, I tried to get it back MULTIPLE times. I had the password changed, but I still had to get the account admins to re-activate it. I sent multiple e-mails, but they always found some way to say "we can't accept this because (insert reason here)". After asking them what to do on the phone, the account admins informed me that it had to be resolved by fax. (Why they didn't tell me this before, I don't know). I wrote an e-mail listing the information needed to reactivate the account, and forwarded it to my dad at work to be faxed. I later got an email saying "we didn't get a formal retrieval form". (Again, WHY THE HELL WASN'T I INFORMED ABOUT THIS???).
I look on their site for the form, and I find it. I print it out (along with a rather large notarization form). I included my school I.D. and gave it to my dad to fax.
A day later I got an e-mail informing me that "we no longer accept school I.D's". (WHAT THE HELL.)
I then give my dad a copy of my birth certificate (yesterday). He faxes it, and I get an e-mail today saying that "the form wasn't filled out entirely by the Notary Public. (A woman at my dad's workplace who was certified to sign the form and stamp it).
Naturally, my dad and I are outraged. He's now in the middle of composing a letter stating how outraged we are, and explain the numerous attempts made to retrieve the account. If we don't get my account back, I'm not making any more effort to play, and they lose our money.
I sure hope it works.
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TL;DR: Blizzard won't give my God damned account back to me.
