No, this isn't some friend console wars topic.
Let's get started.
so far, I've expeirienced both Sony and Microsoft's customer support.
And you know what.
Sony's customer support is far better and faster than Microstuff.
For instance, about a year ago. My PS3 stopped reading discs.
Called sony, next thing you know.
There is a prepaid empty package(BOX AND ALL) at my front doorstep to deliver my ps3 with.
Yay.
I got it back within 6 days. Believe it or not.
loving excellent. They answered my questions, they were fast, and it works like a charm since.
Now, Microstuff on the other hand has a support center located in Texas. Which i'm not planning to bomb at all lololololol....
Anyways, so after about 2 hours on the phone and the xbox.com support site. I figured out I could get my xbox repaired without paying the 60 bucks.
3/4 ring of death.
(Please note, they shipped me a piece of paper.)
I put in the repair request on 12/14/09
It was processed on 12/20/09
It was sent from their shops on 12/22/09
And I got the prepaid UPS note (NOT BOX, NOT PACKING MATERIAL) in the mail a day ago.
AND I'M WAITING TILL IT GETS SHIPPED TO THEM.
GOD KNOWS HOW LONG IT WILL TAKE ME TO PLAY MY XBOX AGAIN.
And guess what. They give me a packing label.
No box to put it in? NOOO. OF COURSE NOT.
SO I HAVE TO GO TO UP-loving-S and send my OWN CONSOLE USING MY OWN MONEY TO THEM.
GOD DAMN.
NO CONSOLE WARS HERE PLEASE.
WE ALREADY KNOW THE PS3 HAS NO GAMES.
WE ALREADY KNOW THE XBOX LIKES TO stuff ON IT'S SELF.
WE ALREADY KNOW THAT PC GAMING IS FOR THE MASTER RACE.