the game does have a bit of a learning curve (thats the right term to use when something takes a bit of work to learn right?)
that's what having faction members is for, if you need help, just pop on over to the faction chat and ask for it..there will always be an R4 or higher on once open beta is underway, they are usually the most helpful. (but R1 - 3 can be helpful too, as they have already learned the basics)