Author Topic: Steam account suspended - Payment Dispute  (Read 5710 times)

Your account has been stolen. A smart person would do a loving virus scan.You don't understand that this guy could have entered a phishing site, downloaded something with keylogger or other malware, and he might not loving know it. You don't have the full story.

I did do a virus scan. Guess what? NOTHING HAPPENED!

I did do a virus scan. Guess what? NOTHING HAPPENED!
were you using norton?

I did do a virus scan. Guess what? NOTHING HAPPENED!
Then that's an important thing to put in the loving op. We don't know if you have a keylogger, and as soon as you type out a report to Steam Support the guy could loving see it. Get a loving clue and give us the full information before you ask us to help your helpless ass.

steam prob isnt even the issue. its your email that got taken somewhere.
with an email you can find out what the login of someones steam is, and recover it a new pw.

steam prob isnt even the issue. its your email that got taken somewhere.
with an email you can find out what the login of someones steam is, and recover it a new pw.

As I've said before, my password has not been changed. If it had, I would have been notified through my email.

Unless somebody changed the email..

Dammit.

do you have unique passwords for everything? do you even need to make a new pw to recover a steam pw?

Says for me you have been offline since 3 days ago. :S

do you have unique passwords for everything? do you even need to make a new pw to recover a steam pw?

Close to everything, yes. Everything unimportant like accounts for forums except this one, and other gaming sites I use a universal password for.

Says for me you have been offline since 3 days ago. :S

Yeah, I know.

Then that's an important thing to put in the loving op. We don't know if you have a keylogger, and as soon as you type out a report to Steam Support the guy could loving see it. Get a loving clue and give us the full information before you ask us to help your helpless ass.
Oasis shut the forget up. You don't know what you're talking about. You're not helping, so get out.

Oasis shut the forget up. You don't know what you're talking about. You're not helping, so get out.

Thank you.

I'm trying not to be impatient, but I still haven't gotten an email.

Did your mom block all charges before this thing happened or after?
If before, Steam maybe thought you were using stolen credit card or something.

Did your mom block all charges before this thing happened or after?
If before, Steam maybe thought you were using stolen credit card or something.

This is most likely the case. She blocked the charges before this happened.

Is there any way I can get the account unsuspended.

This is most likely the case. She blocked the charges before this happened.

Is there any way I can get the account unsuspended.
Oh my, this is going to be tough, but just scavenge as much information as you can such as payments, dates, numbers, names, scans of IDs, anything which might help.

Oasis shut the forget up. You don't know what you're talking about. You're not helping, so get out.
Telling me to shut the forget up is not helping either.

Oh my, this is going to be tough, but just scavenge as much information as you can such as payments, dates, numbers, names, scans of IDs, anything which might help.

How would I be able to find this information? My mom won't let me access her account just to scrounge up purchase records.