I have an important announcement for you today:
The network downtime during April was not the ISP's fault
The real cause was a malicious DDoS attack. Fortunately, Verizon actually mitigated the attack at their own expense. They did not reveal the size or number of IP addresses, but it was UDP-based. Verizon went above and beyond their responsibility by providing free DDoS protection for 10 days, until the hacker gave up.
Also, remember the high ping in early May? That happened because of the mitigation in place.
So what's the big idea? My home network's downtime was not because my residential ISP is low-quality. So stop believing HammerHost's connection is unreliable, because if it wasn't for the attacker, I would always have had 99%+ uptime.