After checking the error logging it appears the issue involved a kernel memory leak in a core networking service, nothing we could have done unfortunately. At this time we're not concerned about the stability of this issue as NY01 ran for 212 days without an issue. NY02 and NY03 are running at 191 and 151 days uptime respectively so again, no stability concerns. If the issue happens again we will look further into it but no further action will be taken regarding this issue for now.
All contracts on NY01 will an extension of 2 days to compensate for the outage. Apologies for the downtime!